Site Information

Terms & Conditions

Our collections are curated to reflect globally recognised themes and passions for everyone - boxes that speak to your inner love of design and innovation. Our bespoke gift collection is curated with a limited edition in mind. Only 500 of each design will be curated into a limited edition ensuring that your gift is unique. We ask you to join our community and keep up to date on new released boxes and discover the designers we are working with to create Boxes of Babylon.

Unique and limited

Unique & Limited
Edition Collections

only 500

Limited Edition
500 per Collection

sourced worldwide

Thoughtfully
Sourced Worldwide

www.boxesofbabylon.com.au is a website operated by Boxes of Babylon Pty Limited (ABN 67167319342) of Suite G11, 1-15 Barr Street, Balmain NSW, 2041, Australia

 

The use of this Boxes of Babylon online store (“Website”) is subject to the following Terms and Conditions, the Privacy Policy and any additional terms and conditions, rules, disclaimers and notices displayed by us elsewhere on this Website from time to time (hereinafter collectively referred to as the “Terms and Conditions”). Please read the Terms and Conditions carefully before using this Website. The Terms and Conditions apply to all visits and use of this Website, as well as to the Content, information, recommendations, products and/or services provided to you on or through this Website. Additionally, by using this Website, you acknowledge and agree that Internet transmissions are never completely private or secure.

 

In making a purchase from Boxes of Babylon you acknowledge that you have read, understood and agree to be bound by all the terms and conditions of this agreement. These terms and conditions may be changed or amended at any time.

 

 

1. General

In describing and portraying our products on the Website, we attempt to be as accurate as possible. However, we do not warrant that the product descriptions or other Content of the Website is accurate, complete, reliable, current, or error-free. We reserve the right to correct any typographical errors, inaccuracies, or omissions that may relate to product descriptions, pricing and availability from time to time without prior notice. If a product purchased on the Website is not as described, your sole remedy is to return it to us. Please see our ‘Return Policy’ for more details.

We have made every effort to display as accurately as possible the colours of our products that appear on the Website. We cannot guarantee that your computer monitor’s display of any colour will be accurate, complete, reliable or error-free.

 

 

2. Payment

When making an Order, you must follow the instructions on the Site as to how to make your Order and for making changes to your prospective Order before you submit it to the Site. Irrespective of any previous price you have seen or heard, once you select a Product that you wish to Order, you will then be shown or told (on the Site) the charges you must pay including GST.

 

If the goods are being delivered outside of Australia, you must pay any other sales, use, goods and services, value added, customs, excise or similar taxes or charges (“Other Taxes”) imposed by any applicable government agency. The Seller is unable to advise you on the amount of any Other Taxes, and you should contact the taxing authorities of the country that the Products are to be shipped to if you are unsure whether any Other Taxes will apply.

 

We use CommWeb solutions and Masterpass for the safety they provide using major credit cards Visa and MasterCard. Your payment will be processed upon receipt of your order.

 

A surcharge may apply for the use of certain credit cards, and where this is the case this will also be described on the website.Encouraging and insightful, Mel is dedicated to helping others gain wellness and vitality through healthy nutrition and lifestyle advice. Mel embodies the principle of healthy nutrition as a foundation for health. Having had first-hand experience overcoming illness through natural therapies, she left her 15 year corporate career and went on to excel in an Advanced Diploma of Nutritional Medicine at ACNT, graduating as Natural Therapies Student of the Year. She now enjoys combining her people and organisational skills with her passion for all things healthy.

 

 

3. Cancellation of Orders/ Returns

We do not accept cancellations so please choose carefully. Items cannot be exchanged or refunded for change of mind. We may cancel a Contract if the Product is not available for any reason. We will notify you if this is the case and return any payment that you have made. We will usually refund any money received from you using the same method originally used by you to pay for the Product.

 

 

4 . Delivery

If an order is received by 9am - we offer same day delivery for all Sydney customers. If an order is received after 9am we offer the below for all Australian Capital Cities and surrounding metro areas (up to 200kms radius of the Capital Cities)

 

Sydney: next business day

Melbourne, Brisbane & Canberra: 1-2 business days

Adelaide: 1-3 business days

Perth, Hobart & Darwin: 4 -10 business days

 

For all orders received that sit outside Australian Capital Cities and surrounding metro areas of a 200km radius please allow between 1-10 business days

 

Delivery is included in all prices on our website; there will be an additional flat rate delivery charge of $15.50 for all areas outside Australian Capital Cities and surrounding metro areas of a 200km radius.

 

Boxes of Babylon are unable to deliver to Post Office Boxes.

 

Boxes of Babylon is more than happy to deliver overseas, please email us at info@boxesofbabylon.com.au with your Gift Box selection & location, and we will provide you with the delivery cost.

 

Boxes of Babylon uses Fastway & Australian Post as our reputable delivery companies, we aim to delivery your gift box by the estimated time of delivery. However, this is not always possible due to unforeseen circumstances. You agree that late delivery does not entitle you to cancel an order.

 

“Business Day" means a day which is neither

(i) a Saturday or Sunday, nor

(ii) a public holiday anywhere in Australia

 

We only deliver Monday to Friday and we do not deliver on Public Holidays.

 

We will deliver the gift box to the place of delivery you specify when making your order. Title to and risk of the gift box will pass to you upon delivery of the gift box to this place of delivery.

 

We shall aim to let you know if we expect that we are unable to meet our estimated delivery date, but, to the extent permitted by law, we shall not be liable to you for any losses, liabilities, costs, damages, charges or expenses arising out of late delivery.

 

If you supply an incorrect address and we deliver the gift box, then we accept no responsibility for the mistake. If we need to redeliver to another address there will be a new delivery charge and delivery delays.

 

At Boxes of Babylon, we are aware that every gift delivery is special. To help with a smooth gift delivery, at ‘Checkout’ you have an opportunity to leave us a comment in the ‘Additional Comments field, so please let us know anything that will help the delivery person get the delivery safely and on time to your recipient, such as if the delivery is OK to be left at the door without authority signature. In such circumstances, you understand and agree that by granting us authority to leave, we and our couriers are released of all responsibility and liability for the orders delivered and left unattended, and that this responsibility and liability transfer to you on delivery.

 

If no one is home to collect the gift box and you have not given authority to leave the goods, we will have a card left to explain further arrangements.

 

For extra ease with delivery there is an option at Checkout to list your phone number, our reputable courier is able to phone you prior to delivery or phone you straight away if no one is at home to collect delivery, to explain further arrangements.

 

 

Tracking Your Parcel

Once your order has been shipped we will send you an email with tracking information on how to track your parcel at any time. It is very easy to track your parcel. Just visit the on-line tracking tool given and enter the tracking number and click search.

 

 

5. Faulty/Damaged Products

In the unfortunate event that a gift has been damaged through the delivery process, we will replace the gift with a no fuss attitude. Please email us at info@boxesofbabylon.com.au to organise for the replacement to be re-sent.

 

You shall inspect the goods immediately upon their arrival and shall within three (3) days give notice to Boxes of Babylon if the goods are not in accordance with specified requirements. If you fail to give such notice, the goods shall be deemed to be in all respects in accordance with the specified requirements. No claim shall be recognised unless made in writing and received by Boxes of Babylon within three (3) days after receipt of goods by you. The total amount of any claim shall not exceed the actual invoice value of the goods claimed to be faulty.

 

If your product has been damaged and you have notified Boxes of Babylon within 3 working days, Boxes of Babylon will make arrangements for the item to be returned at our cost. Once the returned product is received and reviewed Boxes of Babylon will work with you on the next available options.

 

We do not deem faulty or damaged boxes or packaging to be a refundable item.

 

In order to provide you with any remedies for a faulty/damaged Product, we may need your assistance and prompt provision of certain information regarding the Product, including:

  • You specifying with reasonable detail the way in which it is alleged that the Product is damaged or defective
  • You providing us with the delivery note number and such other information as we reasonably require.

 

 

6. Refunds

We do not offer refunds for gifts that are shipped and delivered to the recipient without any damage so please choose your product carefully. Once payment for an order has been accepted we offer no refunds or exchanges.

 

We aim to deliver exactly what was ordered but human error may happen from time to time. Please check that what you ordered was what was delivered. If by any chance you were given a different gift box to what was ordered, you must notify Boxes of Babylon within 3 working days from the date the product was delivered. Boxes of Babylon will assist you with making arrangements to have the product returned at our expense. Once the returned product is received and reviewed, Boxes of Babylon will arrange the correct gift box to what was ordered on your confirmation receipt.

 

 

7. Accounts, Passwords and Security

Certain features or services offered on or through the Website may require you to open an account (including setting up an Account ID and password) and to share Personally Identifiable Information (PII). Apart from the representations made in the Privacy Policy on the Website regarding our protection of your information, you are solely and entirely responsible for maintaining the confidentiality of your account information, including your Account ID and password, and for any and all activity that occurs on or under your account.

 

 

8. GST

The prices listed in this website are inclusive of GST.

 

 

9. Currency

All prices are listed in Australian Dollars (AUD)

 

 

10. Photography

Please note that for photographic purposes some boxes have been featured with additional props; please refer to the list of contents on the product page to review full box contents.

 

 

11. Boxes of Babylon Gift vouchers

Gift Vouchers can be used at any time, and must be redeemed at boxesofbabylon.com.au

 

If the value of the box purchased is more than the voucher the redeemer will need to pay the remaining amount at Checkout. If the value of the box purchased is less than the voucher then the 'change' will remain on the voucher for future use. Gift Vouchers are sent via email, not post, so please ensure you have the correct email address. Gift Vouchers are not refundable for cash.

 

Gift vouchers expire after 12 months from time of purchase.

 

 

12. License to use the content on this Website

You acknowledge that this Website and all related content are subject to copyright and possibly other intellectual property rights (“Intellectual Property Rights”).

 

We grant you a limited, non-transferable license to access and use this Website solely for your personal, non-commercial purposes.

 

We (or our licensors) retain all right, title, and interest in and to this Website and all related content, and nothing you do on or in relation to this Website or any of the related content will transfer any Intellectual Property Rights to you.

 

As provided in these terms and conditions, permission to reprint or electronically reproduce this Website or any related content in whole or in part for any other purpose is expressly prohibited, unless prior written consent is obtained in writing directly from us at Boxes of Babylon.

 

Subject to applicable law, we may revoke the permission referred to at any time and may suspend or deny, in our sole discretion, your access to all or any portion of this Website without notice.

 

13. Variation of this Website

We may from time to time and without notice, vary, modify or discontinue, temporarily or permanently, any of the products on this website.

 

14. Privacy policy

In using this Website, you may give us personal information in which you have certain rights. By using this Website, you grant us consent to use your personal information in accordance with our privacy policy, which forms a part of these terms and conditions. Please refer to our Privacy Policy for how we handle all your other information.